1. Introduction

Aqualux Draining & Plumbing (“us,” “we,” or “Company”) is committed to respecting the privacy rights of its customers, visitors, and other users of the Aqualux Draining & Plumbing website (the “Site”). We created this Privacy Policy to give you confidence as you use the Site and to demonstrate our commitment to the protection of privacy. This Privacy Policy is only applicable to the Site and not to any other websites that you may be able to access from the Site, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy.

2. Information We Collect

We may collect personal information from you such as your name, email address, and phone number when you voluntarily submit it to us through the Site. We also automatically collect certain information about your device, browsing actions, and patterns when you access and use the Site. This information may include your IP address, browser type, operating system, referring URLs, and other information about how you interact with the Site.

3. How We Use Your Information

We may use the information we collect from you to:

  • Respond to your inquiries or provide customer support
  • Process and fulfill your requests for our services
  • Improve the Site and our services
  • Send you promotional emails or newsletters (you may opt-out at any time)
  • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating the Site and providing our services, as long as those parties agree to keep this information confidential. We may also disclose your information when required by law, such as to comply with a subpoena, bankruptcy proceedings, or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

5. Data Security

We take reasonable measures to protect the information you provide to us from loss, misuse, and unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about our information practices and the ways you can help protect your privacy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

You can also reach us by mail:

Aqualux Draining & Plumbing

26 Courtsfield Crescent, Etobicoke, Toronto, Ontario M9A 4S9.

We will make every effort to address your concerns and resolve any privacy issues in a timely manner.

Last Updated: June 21, 2023